Feedback & Issue Reports

We welcome feedback, bug reports, and suggestions to help improve Decoy Phrase.

To keep reports organized and ensure faster, more reliable responses, all feedback and support requests should be submitted through the official form on our website.

How to Submit Feedback or Report an Issue

Please use the Feedback & Support page on our website and provide as much detail as possible, including:

• A clear description of the issue or suggestion

• Steps to reproduce the issue (if applicable)

• App version, platform, or environment details

• Screenshots or reference links (optional)

Submitting reports through the website helps us track, prioritize, and resolve issues more effectively.

Do not submit seed phrases, private keys, passwords, or any sensitive data!

Responses & Updates

• Individual responses will be sent directly to the email address you provide, using our official support email: [email protected]

• When appropriate, submitted feedback or issues may also be shared on our Discord server to inform the community, track progress, or gather additional input.

To protect user privacy:

• Email addresses are never displayed, published, or shared on Discord

• Any Discord post is anonymized and contains only the relevant technical or product-related context

• All email communications remain private and confidential

Community & Communication Channels

You may join our Discord to follow feedback updates, discussions, and community-provided solutions. However, Discord and social media are not official channels for submitting support requests or issue reports.

For official review, tracking, and response, always use the website form.